Information about withdrawal

Information about withdrawal

Consumers have a fourteen days withdrawal right.

Right to retract

You have the right within fourteen days of retracting from this contract without giving ground. The withdrawal period expires fourteen days after the day when yourself, or a third other than the carrier and designated by you, physically takes possession of the goods.

To exercise the right of withdrawal, you must notify us (Hicran Süer-Gurbanov, Joachim-Friedrich-St.42, 10711 Berlin, Deutschland, Info@madamlili.com, Phone Number: 030-308 34 962) Your Retraction Decision of this contract by means of a declaration devoid of ambiguity (for example, letter sent by mail, fax or e-mail). You can use the withdrawal form model but it is not mandatory.

For the withdrawal time to be respected, it is sufficient that you transmit your communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.

Effects of withdrawal

In the event of withdrawal on your part of this contract, we will refund all payments received from you, including delivery charges (with the exception of additional fees arising from the fact that you have chosen, if any, a mode of Delivery other than the less expensive standard delivery mode proposed by us) without excessive delay and, in any event, at the latest fourteen days from the day we are informed of your retraction decision of this contract. We will refund using the same payment method as the one you have used for the initial transaction unless you expressly agree with a different means; In any case, this refund will not cause fees for you. We can postpone the refund until we have received good or until you have provided proof of shipping the property, the date with the first of these facts.

You will have to return or make the property, to ourselves without excessive delay and, in any event, at the latest fourteen days after you have communicated your withdrawal decision of this contract. This period is deemed respected if you return the property before the expiry of the fourteen days. You will need to support the direct costs of returning good. Your responsibility is committed only to the depreciation of the property resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of this property.

The right of withdrawal can not be exercised for the following contracts:

  • Providing contracts made by consumer specifications or significantly personalized.

Retraction form

(Please complete and return this form only if you want to retract the contract)

- To the attention of Hicran Süer-Gurbanov, Joachim-Friedrich-St.42, Berlin, Deutschland, info@madamlili.com

- I / US (*) You notify / notifications (*) by this MA / OUR (*) Retraction of the contract on the sale of the
Good (*) / for service provision (*) below

- ordered the (*) / received the (*)

- Name of the consumer (s)

- Address of the consumer (s)

- Signature of the consumer (s) (only in case of notification of this paper form)

- Date

(*) Scratch unnecessary mention

Note in case of credit

If you finance this contract using a credit and that you subsequently exercise your right of withdrawal, you will no longer be bound by the credit contract, as both contracts constitute a single business operation. A single business operation is deemed to exist when the seller or service provider himself funds or, in the event of third party financing, where the lender uses the seller's services or the provider for the conclusion or preparation of the contract. credit or when the credit contract specifically mentions the goods or services concerned. When you exercise your right of withdrawal of the sales contract, the credit contract to secure the financing shall be terminated at no charge without charge or indemnity, with the possibility of costs incurred for the opening of the credit file.


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