Terms of Sales
Terms of Sales
Terms & conditions below apply to all orders placed by consumers and professionals on our online store.
A "consumer" is defined as "any natural person who is acting for purposes which do not fall within the scope of his trade, business, craft, agricultural or liberal." A "professional" is defined as "any natural or legal person, public or private, which is acting for purposes within the scope of his trade, business, craft, agricultural or liberal, including when it acts in the name or on behalf of another professional. "
These Terms also apply to professionals for future business relationships without us having to mention it again. If the professional has different terms and conditions of sale or complementary, their validity is refuted by these; they form an integral part of the contract subject to our express agreement.
2. Contract partners, contract conclusion and correction possibilities
The sales contract is with MadamLili Design GmbH.
In accordance with the Civil Code provisions on the conclusion of contracts online, after viewing the details of your order, especially the total price, guests can d'en correct any errors. Thereafter, the contract will be concluded when you click the button you can confirm your order and to recognize your payment obligation.
3. Language (s) contract (s) and contract text record
The / The language (s) available (s) for concluding the contract is / are: French, German, English, Polish
We store the contract text and we send you the data by e-mail your order and our GTC. For security reasons the contract text is no longer accessible on the internet.
4. Terms of delivery
Shipping charges are added to the prices listed products. Further information on the amount of shipping is provided to you with offers.
You have in principle the possibility of a kidnapping in the address MadamLili Design GmbH Joachim-Friedrich-Str.42, Berlin, Germany the following opening hours: Montag - Donnerstag 9:30 -15: 30.
In principle, the following methods of payment are available in our shop:
When you opt for advance payment as a payment method, we tell you our bank details in the order confirmation and deliver the goods after receiving your payment.
When placing the order, you enter information about your credit card.
Your card is charged immediately after you ordered.
SEPA sampling mandate
When placing the order, we deliver you a term of SDD. We will inform you of the date of debit your account (what is called pre-notification) at least one banking day before that date. A banking day is a working day, except Saturdays, national holidays and 24 and 31 December of each year. The account is debited before sending the goods.
PayPal, PayPal Express
In order to resolve the amount of the invoice via the payment service provider Paypal (Europe) S.à RL and CIE, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg ("Paypal"), you must be registered with from PayPal, you identify with your access data and confirm the payment order. The payment operation is made by PayPal after you have validated your order. Further information is available during the order process.
As part of Paypal Plus payment benefits, we offer various paypal payment services. You are directed to the PayPal online provider website. You can enter your payment information and confirm the use of your data by PayPal and the payment method to PayPal.
In order to resolve the amount of the invoice via the PayPal payment means, you must be registered, identify with your access data and confirm the payment order. The payment operation is made by PayPal immediately after you have validated your order.
Invoice payment via PayPal
The purchase on invoice via PayPal presupposes control of your address and your solvency. Payment is made directly from PayPal.
Sofort by Klarna
In order to resolve the amount of the invoice through the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany, you must have a bank account for performing online banking ("Online Banking". ), Identify yourself accordingly and confirm the payment order. Your account is debited immediately after passing the order. Further information is available during the order process.
In order to resolve the amount of the invoice via the Apple Inc. Payment Service Provider, One Apple Park Way, Cupertino, CA 95014, USA ("Apple") you must use the "Safari" browser, be registered with Apple, having enabled the Apple Pay feature, you identify with your access data and confirm the payment order. The payment transaction will be carried out immediately after the passage of the order. Further information is available during the order process.
In order to be able to resolve the amount of the invoice through the payment service provider Amazon Payments Europe SCA, 38 Avenue JF Kennedy, L-1855 Luxemburg ("Amazon"), you must be registered with Amazon, authenticate you with your access data and confirm the payment order. The payment transaction will be carried out within a period of one working bank after you have passed. One working banking is all business day, with the exception of Saturdays, national holidays and December 24th and 31st of each year. Further information is available during the order process.
We offer, in collaboration with the payment service provider Klarna Bank AB (Publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna"), the following payment options. Please note that payment via Klarna is only available to consumers. Unless otherwise stipulated, payment via Klarna is subjected to a conclusive check for your address and solvency. The payment is made directly from Klarna. Further information is available from the corresponding payment option and during the ordering process.
Automatic debit via Klarna
You grant a SEPA mandate in Klarna. Klarna will inform you separately via a prior ad (called pre-notification) of the date of the account debit. The account is debited after sending the goods.
Credit card via Klarna
During the order process, you enter information about your credit card. Your card is debited by Klarna immediately after you have validated your order. An audit of your address and your solvency does not take place.
Temperament purchase via Klarna
You can pay the amount of the invoice by monthly payments of at least 1 / 24th of the total amount (with a minimum amount of € 6.95).
Buy on invoice via Klarna
The amount of the invoice is due 14 days after sending the goods and receipt of the invoice.
The amount of the invoice is due 14 days after receipt of the goods and the invoice by transfer to our bank account. We reserve the right to offer the purchase on invoice only after successfully verified your solvency.
Cash settlement during removal
You pay in cash the amount of the invoice during the abduction.
6. Right of withdrawal
You have the right of withdrawal provided by law as described in the information on the right of withdrawal. This also applies if you are a professional.
7. Retention of title
We remain the owners of the goods until its full payment.
For professionals also applies the following provision: We reserve the ownership of the goods until the full payment of all the receivables resulting from an existing business relationship. You are authorized to resell the melting merchandise of a retention of ownership clause in the framework of regular commercial activities; You give us in advance all the receivables resulting from this resale - regardless of an assembly or a mixture of said merchandise with a new product - at the amount of the invoice and we accept this assignment. You are still entitled to recover the receivables, but we are also empowered to recover them as soon as you do not comply with your payment obligations. At your request, we will release the collateral returning to the extent that the achievable value of the collateral exceeds more than 10% the value of open receivables.
8. Guarantees and compliance
The law on legal guarantees applies subject to the stipulations of the professionals listed below. You will find on the online store for each product a specific information sheet as well as, if necessary, information on the applicable commercial or specific guarantees.
Legal guarantee of conformity:
The legal warranty of compliance is provided for in Articles L.217-3 and following of the Consumer Code.
Under the legal warranty of compliance we are required to respond from compliance defects from the property that can be issued under the terms of Article L.217-3 of the Consumer Code. However, we are not required by the public statements of the producer or his representative if we do not know them.
When the consumer acts under the legal conformity warranty:
The consumer is exempted to report the evidence of the existence of the default of the property of the property during the 24 months following the issuance of the property, except for the acquired property for which a period of 12 months is worth.
The legal warranty of compliance applies independently of any commercial warranty possibly granted.
Legal guarantee against hidden vices:
The consumer may decide to implement the guarantee against the hidden defects of the thing sold within the meaning of Article 1641 of the Civil Code within 2 years from the discovery of the Vice. Under the legal guarantee of hidden defects we are required to answer the hidden defects of the sold thing that makes it unfit for the use to which it is destined or which diminish so much that the purchaser would not have acquired or would have given a lower price if he knew them. In this case, the consumer may choose between the resolution of the sale or a reduction of the selling price in accordance with Article 1644 of the Civil Code.
For professionals :
Applicability of German law relating to legal guarantees
Unless otherwise expressly disposed of, only the German law applies to legal guarantees (gesetzliches gewährleistungsrecht) in accordance with the provisions of the German Civil Code (Bürgelliches Gesetzbuch).
The limitations and deadlines set out below will not find to apply for damage caused by us, our agents or our agents:
- In case of breach of life, body integrity or health,
- In case of serious or dolosive fault at the origin of the contractual non-performance,
- In the event of a violation of an essential contractual obligation whose respect is indispensable to the execution of the contract and without which the professional would not have contracted (essential obligation),
- In the event of a specially agreed agreement,
- or to the extent that it enters the scope of the Liability Act because of defective products (Produkthaftungsgesetz).
Only our own indications and product descriptions from the manufacturer appearing to agree to agree to the qualities of the property. We decline any liability for the public statements of the manufacturer or other advertising returns.
The limitation period for claims for new product compliance defects is one year from risk transfer. The sale of used goods is made under exclusion of any warranty. The legal periods of prescription for the right of appeal in accordance with § 445a of the German Civil Code (Bürgelliches Gesetzbuch) remain unchanged.
Provisions applicable to traders
Between traders, the verification and claim obligation settled in Article 377 of the German Commercial Code (Handelsgesetzbuch) Applies. If you fail to proceed with the planned statement, the product is deemed accepted unless it is a vice that was not perceptible on the date of the verification. This clause does not apply if we have fraudulently concealed a vice.
Customer service : Sie Eréreicen Unseren Kundendienst Für Fragen, Reklameen und Beanstandungen Unter der Telefonnummer 24/7 Kundenservice-Hotline: 030-308 34 962 (Zum OrtStarif) Sowie per e-mail Unter firstname.lastname@example.org.
This provision is applicable to professionals:
Our civil liability is committed, without limitation or restriction and subject to compliance with the legal periods of prescription, in the event of damage caused by us, our agents or our agents in the following cases:
- In case of damage to life, body integrity or health
- In case of heavy or dolosive fault at the origin of the contractual non-performance
- In the event of a specially agreed agreement between the parties
- Since the area of application of the law relating to the fact of defective products (Produkthaftungsgesetz) is concerned.
In the event of a violation of an essential contractual obligation whose respect is essential for the implementation of the contract and without which the contractual partner did not contravene (essential obligation) because of a light negligence on our part, or of our Attendants or agents, our responsibility can only be initiated for the height of the foreseeable damage at the time of the conclusion of the contract and whose occurrence can be typically expected.
With the exception of the above hypotheses, our civil liability is excluded.
10. Code of Conduct
We submitted to the following codes of conduct:
Quality criteria Trusted Shops (https://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_fr.pdf)
11. Rule of disputes
The European Commission makes available to consumers, who can use it for the settlement of their disputes, an online dispute settlement platform available at this address.
In case of dispute, and subject to compliance with the legal conditions, we will participate in a consumer mediation procedure. The European Consumer Center France is competent to inform you and to guide you to the competent resolution entity of disputes.
European Consumer Center France
Bahnhofsplatz 3 - 77694 KEHL - Germany
0049.7851.991.48.0 (price of call to Germany) or 0 820 200 999 (service 0.12 € / min + price of the call).
12. FINAL PROVISIONS
For professionals applies German law, excluding the United Nations Convention on International Goods Contracts.